The company’s CEO, Paolo Ardoino, tweeted that a few customers noticed that a “balance issue” was causing the value of their portfolio to be improperly displayed. Ardoino said that for the safety of all customers trading was paused on the platform while the team investigated.
Few hours ago we noticed that few customers were affected by a balance issue.
We decided, for the safety of all @bitfinex customers, to take down the platform, investigate, fix and restore the service.
Apologies for the inconvenience